The most important sales technique is to know your prospect before the appointment. This will make them feel that you take an active interest in their business and that you have done your home work. Everyone loves to talk about their success so it is important that you let your prospect do most of the talking. You can comment on the efficiency of their system and the success of the business to score some additional brownie point.
The next important sales tips is to stick to your promises. It is inevitable that you stick to your words, if you promise to send in a quotation on a specific day then make sure that it is done, nothing kills faith more than unmet promise. Do anything that can help you to remember the promises, put up little notes on the dash board, set up a reminder but do not forget your promise.
If something unavoidable comes up and you are not able to stick to your promise then you should call and inform the prospect and explain the situation. The best thing to do is to make a clean breast of things rather than keep any one waiting.
Always focus on the success of your client. If your client’s business is successful you will also get successful by default. Gather all the information about your area of expertise and share it with the management, make sure that they realize that you are working for the best of the company and you want them to succeed. This sales technique always works.
In case you are not being able to provide the service on a scheduled time, then it is advisable that you explain to the clients the reason of delay rather than trying to give them any excuses. Nothing frustrates a person more than unwanted excuses.
In case you are in the field of medical practice and you are not being able to attend to your client on the scheduled date, then first of all explain to him why this situation occurred in the first place, the reason may be that because of seasonal changes there are more patients and the staff tat is present is unable to handle the huge influx. Next try and explain to him the corrections that you are taking in order to make sure that the needs of your clients can be met as soon as possible, for example state to him that you have organized for additional staff that should reach in a day or too and thus the medical staff should be able to attend to the client. This should be sufficient to pacify the client and to keep him calm.
These are the sales techniques that can bring all the difference to your business and help you to succeed.